Service Design at Scale

28th Sep '19
Marc Fonteijn conducted a conversational session about service design as a profession and how to scale service design practices. Suneet Kumar shared actionable insights and learnings of service design on-ground.
70+ engaged audience actively taking part in the discussion: what more we can ask for :)
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New services for the New normal
6th June '20
COVID 19 has definitely impacted the way we work, network and share knowledge. Keeping in mind the current situation, We hosted SDD #3 in collaboration with Designit Bangalore online. We had 100+ participants across the world along with our sister chapter: SDD Milan & SDD Lyon.
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People who gave us a hand
Service Design for Fin Tech
19th Jan '20
We had a gathering of 50+ from MNC, Startups, Design studios & D-Schools
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From Design Studio heads to Young Designers, everyone shared their piece of thought to the discussion.
Marshniel S. (Digital Transformation Head of Societe Generale Global) opened the conversation about how service design helps large corporates catalysing innovation, followed by a session with Jaideep Poonia from KhataBook.
Afterwards, Roli Agrawal from Scripbox shared interesting insights about "Designing for Trust".
People who gave us a hand
Day Zero of Service Design
28th Sep '19
50+ participants from across startups, design schools and industry
Three hours long session "Day Zero of Service Design", Speakers from frog, IBM, NID and NIFT
Case Study: "Farmizen: Real-life Farmville". Read the article
From distributing badges to taking the sip of the mint cooler, we had an engaging audience to think about service design.
Design enthusiasts from the leading design studio, corporates (Shell, Tata Elxsi, Accenture, IBM, frog, ChargeBee and many more) & academics (Sristi, NID, NIFT) attended the event.